A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

France’s OVHcloud bets on frontier AI as Europe seeks alternatives to US models The company says the cost of training frontier AI models has fallen sharply, but analysts say the bigger challenge may ...

Microsoft Research conducts fundamental science and technology research across a spectrum of research areas. With labs around the globe we pursue breakthroughs across the computing and AI stack to ...